Handbook

Design thinking is a process that innovates solutions to complex problems in industry, services and society. Design thinking is a constructive approach: its core is a creative conception and realization of new things. It is a human-centered and driven by empathy, creative and analytical thinking, and iterative learning. It focuses on products, spaces, product-service systems, public services, organisations, and strategic foresight. Design thinking has several toolkits and methods that can be applied to different innovation scenarios. In this course, students will learn how to apply design thinking traditions and techniques to create innovative products, services and organisations with a flexible and open mindset. Case studies and a practice-based approach will support the comprehension of these tools and methods. No prior knowledge is required.