Handbook

This course introduces leading edge mapping and analysis tools to build on and integrate prior knowledge and to enhance your ability to diagnose and solve complex business strategy and social policy problems. You will learn a flexible and powerful approach to structuring managerial problems and visualising the interconnectedness of business, social and environmental systems. You will work in teams and adopt a systems thinking and modelling perspective that facilitates synthesis of skills and knowledge from a range of disciplines. You will explore applications to a broad range of contemporary business and social policy challenges including erosion of competitive advantage, achieving sustainability goals, boom and bust dynamics of start-up businesses, human resource capability development, and organisational growth and stagnation. Industries discussed include platform technology companies, electric vehicles, and examples from public policy and social enterprises. The course engages you in collaborative, interdisciplinary and practical learning experiences.

By the end of this course you will be able to:

• Use systems thinking to communicate solutions to complex social policy problems;
• Work as an effective team member and influence others to provide innovative strategies and solutions;
• Understand how the different parts of a business, organisation or society must be aligned to achieve success (i.e. developing commercial awareness or organisational awareness).