Handbook

There is a more recent version of this academic item available.

Overview

This is an advanced Level 3 Information Systems course aimed at providing you with knowledge and skills relating to user experience (UX) and IT service design. This course builds on the knowledge and skills covered in INFS2603 (Business Analysis and Agile Product Management), advancing your requirement gathering, problem solving, teamwork, design and development skillset. UX professionals focus on how users interact with and experience a product, system or service. This course exposes you to the practices and tools that UX professionals engage with in the workplace as well as current and emerging user experience and service design practices in organisations. In taking this course, you will learn to work like a UX professional, analysing and interpreting customer needs through user centred research activities and then applying knowledge of design principles and practices that are required to solve organisational problems. Working in groups, you will evaluate design solutions and iterate their own designs based on generated insights. As part of your group work, you will create a compelling pitch to communicate insights, risks, and opportunities for your design solutions.

Conditions for Enrolment

Prerequisite: INFS2603

Delivery

In-person - Standard (usually weekly or fortnightly)

Please note that the above delivery information is an indication on how this course may be delivered within the year. Delivery mode(s) for each term can be viewed on other sources such as myUNSW and class timetable site.

This Handbook is a comprehensive catalogue of our offerings and includes courses that can be taken to satisfy program requirements irrespective as to their availability for a particular year. Availability of courses is best checked using filters on this site or on the class timetable site.

Fees

Type	Amount
Commonwealth Supported Students (if applicable)	$1038
Domestic Students	$5970
International Students	$5970

Disclaimer

Where a fee is displayed as “Not Applicable”, including some Work Experience and UNSW Canberra courses, please contact the relevant Faculty for any enquiry.

Note that the University reserves the right to vary student fees in line with relevant legislation. The fee information is provided as a guide and more specific information about fees, including policy, can be found here.

Commonwealth Supported Students:

Please refer to the information about new Student Contribution band classifications. Note that grandfathering arrangements are applicable for some cohorts of students, and other special arrangements apply for a limited number of programs. The Field of Education displayed on the right-hand side of this page may be applicable in understanding which fee rate will apply to you.

Where a Commonwealth Supported fee is displayed it does not guarantee that such places are available.

Pre-2019 Handbook Editions

Access past handbook editions (2018 and prior)

Faculty
Faculty: The primary academic unit in which related disciplines of teaching and research are conducted.

School
School: The academic unit responsible for teaching in disciplines or subject areas (school is part of a faculty).

Study Level
Study Level refers to the academic level of a program, specialisation or course.

Undergraduate

Offering Terms
Depending on the Academic Calendar type, an offering term generally refers to an academic teaching period of between 8-13 weeks in duration.

Term 3

Campus

Sydney

Academic Calendar

Field of Education

020305 Systems Analysis and Design

User Experience and IT Service Design

INFS3700

6 Units of Credit