This course aims to provide students with an understanding of workplace conflict and its management, the relevant legislative framework, and practical insights relating to the management of conflict in the workplace through mediation. The impact of the Fair Work Act on dispute resolution will also be critically examined.

Main Topics

Causes and Responses to workplace conflict
The modern workplace & hybrid workplace
Current Issues and concerns: respect/inclusion/safety/belonging
Bullying and Harassment
Psychological Safety and psych injury claims
Diversity and Inclusion
Performance issues
Relevant legislation
Appropriate Dispute Resolution Processes to manage workplace conflict
Workplace Mediation