Handbook

Organisational communication is underpinned by the ability to foster positive relationships, deftly manage complex dynamics, and migrate knowledge through workplace networks. While we often assume that communication is a rational process, workplaces are also impacted by emotions, blockages to effective messaging, and cultural dynamics. So as to critique and address the unique challenges of communication in organisational contexts, you will engage with and apply theories and concepts relevant to both interpersonal communication and organisational dynamics. With a view to the issues, challenges, and opportunities in corporate and other organisational contexts, this course will develop new and existing skills in communication discourse—including negotiation, persuasion, advocacy, managing change, valuing diversity, ethical decision-making, and conflict resolution.