Handbook

The organisations we work in are rich and complex organisms in which many interactions, relationships and processes are played out daily. The complexity of these interactions often makes them difficult to understand and manage. This course is designed to introduce you to some of the key ideas, issues and debates about management and managing others within an organisation. With a focus on core functions such as sense-making, sense-giving, decision-making, leading, motivating, planning, organising, mentoring, monitoring and influencing, each unit in this course will contribute to bettering your undertaking of managerial roles so that you can become a better manager of yourself, others, teams and organisations.