Handbook

Virtually every CEO touts the importance of their people in achieving competitive success. Organizational leaders readily admit that the decisions they make about their organization's human capital or talent are critical. At the same time, business leaders also admit that they are far more confident in their decisions about money, technology, and products, than in their decisions about their human capital or "talent". As human capital becomes increasingly important to business success, future organization leaders must be as adept at competing for talent and building and deploying talent resources, as they are at competing for, building and deploying their capital, customers and technology. This course will provide students principles of human behaviour to make better decisions about the talent in organizations. Business leaders must connect the investments in human capital management (such as pay, training, leadership, career development, staffing and organizational design) to the critical pivot points that affect the organization's long term success.