Handbook

Airport Operations Management is a fully online, distance education course that provides a broad understanding of the key elements of Airport Operations so that regardless of the student’s specific personal involvement in aviation, they can take a realistic view of airport operations management, financing, regulation, risk mitigation and community impacts. This course covers day-to-day operational issues such as managing annual budgets, fees (landing, passenger, shops, car parking, etc.) determination methods, emergency planning in all aspects, relationships with airlines, short term political issues management, slot management-peak time issues and managing concessions. It also explores other airport business opportunities, aircraft parking control, relationship with other industry bodies, and general administrative tasks at airports such as roads, signs, flight information, electricity and water.