Overview

This course is built around the observation that creativity and innovativeness can be developed and that they can be managed to yield consistently successful outcomes. It takes the stance that just as total quality management (TQM) approaches took the randomness out of manufacturing to yield consistent quality, an appropriately developed … For more content click the Read More button below.

Course Outline

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Fees

Pre-2019 Handbook Editions

Access past handbook editions (2018 and prior)